Support

The fastest way to reach support is email. There is no ticket system, no chatbot, and no business hours — just hello@kester.work.

When you write in, include the version of Paste (find it in the menu-bar popover → About), your macOS version, and a one-line description of what you expected to happen versus what actually happened. That's almost always enough to fix it.

Paste watches the system clipboard for changes. If a copy isn't showing up:

• Confirm Paste is running. Its icon should be in your menu bar. If it isn't, relaunch the app.
• Some apps mark their clipboard content as transient (password managers, sensitive fields). Paste respects that and skips those entries on purpose.
• If the local database file ever gets corrupted (very rare), quitting and relaunching Paste will rebuild the index. Your history may need to be re-captured from there.

The global hotkey is registered with macOS at launch. If it isn't firing: open Paste → Settings → Hotkey and try re-recording it. If another app is already claiming that shortcut, macOS will silently swallow it — pick something else (the Mac's built-in Spotlight, Screenshot, and Mission Control bindings are common conflicts). Quit and relaunch Paste after changing it.

Paste only asks for what it actually uses: Pasteboard access (to detect copies), and on macOS the optional global hotkey and launch-at-login flags. If something is denied and you want to grant it now, do it from System Settings → Privacy & Security and relaunch Paste.

Paste does not host an account, so there is nothing to delete on a server. The data lives on your Mac. Deleting the app removes its local data; clearing history in-app empties it immediately. See the Privacy Policy for specifics.

If you want a copy of any locally-stored history before uninstalling, email hello@kester.work and I'll point you at the right SQLite file.

Bug reports work best when they include three things:

• What you were trying to do.
• What actually happened.
• The Paste version, your macOS version, and (if possible) a screenshot or short screen recording.

Send all of the above to hello@kester.work.

Paste stays small on purpose. That said, every request is read. If something you want isn't here, send it to hello@kester.work with one sentence of context on the problem you're trying to solve, and it will be considered for a future release.